Vacancy

Sports Turf & Facility Support Apprentice

St Peter’s Sports Hub, St. Peters Road, Wallsend, NE28 7BF and other locations as required 

Fixed term for 24 months 

37.5 hours per week including evening and weekend work

U18s £6.40 per hour; 18-20 £8.60 per hour; 21 and over £11.44 per hour

Do you want to launch a career in the sports industry at our new £4m Sports Hub at Wallsend? Join us at Northumberland FA where we have an exciting opportunity to work with our Facilities Department to help our local clubs improve their grass pitches and access funding, while also learning practical grounds maintenance skills, helping us to look after our grass and artificial pitches and gaining a Level 2 Sports Turf Operative qualification.

In a typical week, you'll spend one day a week at East Durham College, and one day a week with our grass pitch partners Grounds Maintenance Specialists where you'll get practical on the job training across a range of sports grounds skills. Another day a week you'll be helping them to maintain our St Peter's site, including our state-of-the-art supersize 3G pitch.

The remaining two days will see you working with our Facilities and Investment Officer to help clubs improve their own grass pitches. You could be going to clubs to help them carry out pitch assessments, giving them advice on the grant they can apply for from the Football Foundation, or helping to organise training workshops.

This is a truly varied role and a great opportunity to launch a career in the sports industry.

Responsibilities include:

• Grass cutting using a various range of mowers including tractor, ride on, pedestrian and brush cutters
• 3G Pitch maintenance
• Initial marking and over marking sports pitches
• Carrying out Sports pitch maintenance, Aeration, fertilising, grass over seeding and top dressing
• General site maintenance, litter collection, leaf collection, herbicide application (Once Qualified)
• Carry out priority grass pitch assessments using the Football Foundation Pitchpower tool
• Provide support and guidance to clubs on the funding process via the Football Foundation and track grant submission progress
• Support clubs and volunteers with CPD, liaising with staff at Northumberland FA and the Grounds Management Association to identify and organise training opportunities and post award support visits
• Assist with tracking the quantity and quality of football pitches and ground locations for affiliated fixtures.
• Attend support days with The GMA Regional Pitch Advisor to provide technical grass pitch guidance to Football Foundation Grant recipients and monitor their grass pitch maintenance fund progress

 How to apply:

Download the application pack here to find out more.

Then click here to apply.

Closing date: 17:00 on Monday 16 September 2024. Interviews will be held on either Thursday 26 September or Friday 27 September 2024

If you have any questions about the role, please contact Helen Beales, (Head of Business Development) for an informal discussion on 07458 043680 or email Helen.Beales@northumberlandfa.com

Reports to: Centre Manager

Job Purpose:

•  Always drive the professional delivery of excellent customer service.
• Delivering the safe and cost-effective operation of St Peter’s Sports Hub.
• Training, coaching, and developing team members.
• Ensure company and brand standards are maintained as well as adhering to H&S guidelines.
• Management of bookings calendar and logistics for use both inside the building and across our pitches
• Assume the duties for the centre manager when they are on annual leave or away from the business.
  
  Management of:
  

• Day to day management of centre co-ordinators and casual staff.
  
  

Responsibilities:

• Responsible for ensuring the business operates efficiently and effectively on a day to day basis.
• Operate as part of the St Peter’s Hub Management Team.
• Ensure safeguarding remains at the forefront.
• Proactive and determined to help St Peter’s Sports Hub grow and improve in the future.
• Drive Key Performance Indicators and achieve targets set out by the Centre Manager.
• Support other team members to achieve Key Performance Indicators and progress as individuals.
• Lead and manage individual shifts ensuring the smooth running of the facility.
• Leads by example on shift and willing to take on the generic roles of facility staff as and when necessary.
• Confident picking up trends and demands of the business, able to present insight and ideas to the Centre Manager as well as within team meetings.
  Assist in the recruitment, training and personal development of facility team.
  
  

 Operational :

•  Assist on the communication with all customers relating to facility hire agreements.
• Drive Key Performance Indicators to help achieve targets for pitch and room usage.
• Coordinate and prepare all facility requirements to ensure an outstanding customer experience.
• Ensure the facility complies with Health & Safety legislation through regular checks as well as ensuring risk assessments in place are being followed.
• Oversee facility booking processes and procedures to ensure busi
• ness rules are applied.
• Oversee, organise, coordinate and lead on small sided league provisions alongside experienced football professionals, that will run out of St Peter’s Sports Hub.
  
  

Customer Experience:

•  Demonstrate a working understanding and application of inclusion, equality and anti discrimination, safeguarding and best practice
• Work with the Duty Managers and facility staff to deliver great first impressions and positive customer journey experiences.
• Lead from the front and help maintain a clean and inviting facility for users.
• Manage the St Peter’s Sports Hub inbox ensuring customers are responded to in a timely fashion.
• Build relationships with new and existing partners to provide services for the delivery of third-party events, sporting or non-sporting.
  
  

 Food and Beverage:

• Provide excellent customer service addressing any concerns or requests from customers promptly.
• Lead by example when setting standards of cleanliness and hygiene around the kitchen and bar areas.
• Manage the preparation of a variety of food and drinks
• Manage inventory and on site stock, restocking orders placed to meet business demands.
  
  

How to apply:

Download the application pack here.

Click here to apply

Closing date 5pm on Monday 9 September 2024. Interviews will be held on Tuesday 17 and Wednesday 18 September 2024.

For more information and an informal discussion please contact Hamzah Dhalech, (Centre Manager) on 07856 906634 or email Hamzah.Dhalech@northumberlandfa.com